Frequently Asked Questions
How long will it take to get my package?
Ready To Ship Items
UK: Next day
Rest of World: 4-7 Working Days
Made To Order Items
Our made to order items are usually dispatched in 3 weeks from the date of purchase
For more information on shipping visit here.
How can i return a product?
For complete peace of mind, we offer an exchange or a full refund within 7 days. If, for any reason, you are not entirely satisfied with your order, please inform us on 09123456789 or enquiries@gemdaia.com immediately and we will gladly assist you.
In order for a return to be processed, the item(s) must be returned unworn within 7 days of receiving your order and they must be in their original condition, with the certification and packaging provided.
For more information on returns visit here.
Do you provide any warranty?
We offer a free lifetime warranty against manufacturer defects on all fine jewellery purchases.
For more infomation visit here.
Are Gemdaia gemstones ethically-sourced?
Yes, Gemdaia only supports ethically-sourced and conflict-free mine-to-market gemstones to protect mining communities and honor our beautiful earth.